This Privacy Policy describes how casavivass , which operates under the trading name Casa Viva , processes the personal data of users who visit the casavivass.com website , use the contact forms or request information and quotes for the services offered.

 

1. Data Controller

The data controller is:
Email: [email protected]
Website: casavivass.com

This company and contact information is as indicated in Casa Viva’s official brief.

2. Personal Data Collected

Depending on how you use the site, we may collect information you choose to provide us through forms on the site.

In particular, the quote request form provided by the project can collect:

  • Name
  • Contact information
  • Project type
  • Property location

The project document specifies that the quote request process must collect only the information necessary to enable subsequent contact with the customer.

The site may also process technical data necessary for its operation and, if analytical or advertising tools are activated, data relating to the use of the site according to the user’s consent preferences.

3. Purpose of the Processing

The personal data provided by users may be used to:

  • respond to requests sent via the site;
  • process and manage quote requests;
  • contact you in relation to the requested project;
  • provide information about Casa Viva services;
  • manage communications with customers and potential customers;
  • ensure the correct functioning and security of the site;
  • comply with any obligations set forth by applicable legislation.

Data should not be used for purposes incompatible with those for which it was collected.

4. Legal Basis of Processing

Depending on the circumstances, data processing may be based on the need to respond to a user’s request or to take pre-contractual measures requested by the user, on the fulfillment of legal obligations, on the user’s consent when required, or on a legitimate interest applicable in respect of the rights of data subjects.

5. Quote Request Form

Casa Viva uses a system based on personalized quotes , rather than standard fixed prices for its renovation services.

When a user fills out the form, the data entered is used to understand the request and allow the team to contact them again.

The brief also requires that form submissions be done via HTTPS and that, after submitting the request, the user receives a confirmation via a confirmation page and/or email.

6. Cookies and Similar Technologies

The site may use technical cookies necessary for its operation and, where configured, cookies or similar technologies for statistical, functional, or advertising purposes.

The project document requires that consent to cookies be obtained before activating tracking technologies that require consent and provides for the implementation of a consent management mechanism.

Further information should be available in the site’s Cookie Policy .

7. Data Sharing

Personal data may be processed by service providers or parties who support the technical and operational functioning of the site, when necessary.

The data may also be disclosed when required by law or by a competent authority.

Casa Viva should not share personal data for purposes incompatible with those set out in this policy without an appropriate legal basis.

8. Data Retention

Personal data is retained for the period necessary for the purposes for which it was collected and, where applicable, for the period required by applicable law.

The project brief does not establish specific data retention periods ; therefore, any specific timeframes should be defined based on actual activities and applicable obligations prior to final publication.

9. Data Security

Casa Viva adopts appropriate measures to protect the personal data processed through the site.

In particular, the document requires that relevant forms and pages be available via a secure HTTPS connection .

However, no online system can guarantee absolute security.

10. Rights of the interested party

In accordance with applicable data protection legislation, users may, where applicable, exercise their rights regarding their personal data, including the rights of access, rectification, erasure, restriction of processing, objection, and data portability.

Where processing is based on consent, the user may also withdraw consent as provided for by applicable law.

To exercise your rights, you can contact:

Email: [email protected]

11. Third Party Links and Services

The site may contain links or integrate services provided by third parties. The methods by which these third parties process data are governed by their respective privacy policies.

Before implementing analytics, advertising, social media, or other external services, their data processing practices should be reflected in the final version of this policy and the Cookie Policy.

12. Changes to this Policy

This Privacy Policy may be updated to reflect changes to the site, services, tools used, or applicable obligations.

The updated version should be posted on this page with the date it was last updated.

13. Contacts

For questions regarding this Privacy Policy or the processing of personal data:


Email: [email protected]
Website: casavivass.com